Stakeholder Concerns Library

Free reference

The starter taxonomy COSO ERM textbooks teach but no platform ships.

Every ERM program starts the same way: identify stakeholders, capture their concerns, derive risk appetite. Most teams reinvent this taxonomy from scratch. We've productised it — used inside Barafaa to auto-seed governance setups, and free to download for your own use.

What this maps to

COSO ERM 2017 — five components, principle 6 (analyzes business context) and principle 7 (defines risk appetite).

IIA Standards — performance standard 2010 (engagement planning informed by stakeholder expectations).

Financial

Cash Liquidity

Investors · Lenders · Audit Committee · Treasury

Sufficient liquid reserves and forecasted cash flow to meet obligations under stress scenarios.

COSO: Performance
Appetite: Minimise

Earnings Per Share

Shareholders · Analysts · Board

Sustainable EPS growth that reflects underlying business performance, not accounting choices.

COSO: Strategy & Objective-Setting
Appetite: Pursue

Compliance

Code of Conduct Violations

Board · Regulators · Employees · Customers

Zero tolerance for material violations; transparent investigation and remediation pathway.

COSO: Governance & Culture
Appetite: Avoid

Litigation Exposure

Legal · Audit Committee · Insurers

Predictable legal exposure within disclosed reserves; no surprise material claims.

COSO: Review & Revision
Appetite: Minimise

Operations

Data Confidentiality

Customers · Regulators · CISO · Privacy Office

No unauthorised disclosure of customer, employee or strategic data.

COSO: Performance
Appetite: Avoid

Data Integrity

CFO · External Auditors · Operations

System-of-record data is complete, accurate, and timely across the financial close and reporting cycle.

COSO: Information, Communication & Reporting
Appetite: Avoid

Employee Morale

Employees · People & Culture · Executive Team

Engagement, eNPS, and voluntary attrition stay within target ranges across critical talent segments.

COSO: Governance & Culture
Appetite: Tolerate

Strategic

Reputation

Customers · Board · Investors · Media

Brand sentiment, customer trust, and stakeholder confidence remain net-positive through events.

COSO: Strategy & Objective-Setting
Appetite: Avoid

See it cascade end-to-end

Inside Barafaa, every concern auto-links to risks, controls and audit engagements. One screen shows how a board-level objective traces all the way to a finding's corrective action.